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07/17/1998
NAMING AND SHAMING
THE National Westminster Bank admitted last month that it keeps
personal information about its customers-- such as their
political affiliation--on computer. But now Computer Weekly
reveals that a financial institution, sadly unnamed, has gone one
better and moved into the realm of personal abuse.
The institution decided to mailshot 2000 of its richest customers,
inviting them to buy extra services. One of its computer programmers
wrote a program to search through its databases and select the
customers automatically. He tested the program with an imaginary
customer called Rich Bastard.
Unfortunately, an error resulted in all 2000 letters being addressed
"Dear Rich Bastard". The luckless programmer was subsequently
sacked.
(28 August 1993)
(http://www.newscientist.com/weird/bizarre1.html)
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